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What guarantees can I get?

The list below is our full range of guarantees provided by Markedcardsshop sellers, and how they protect you.

On-Time-Delivery.jpg  On-Time Delivery

Full refund if product isn' t received in guaranteed delivery time

1. How can I protect myself from late deliveries?

Always check the seller's On-time Delivery guarantee time and make sure your desired delivery date falls within this time-frame.


2. What can I do if my order doesn't arrive within the seller's guaranteed delivery time?

You can submit refund requests up to 15 days after your order has been completed. You can do this by opening a dispute in the order details page. Please note that you can only open one dispute per order.


  Returns & Refund

The items I received were not as described by the seller. What can I do?

Any product delivered to you that fails to match the seller’s description is eligible for a refund. You can also work out a solution that is agreeable to both you and the seller.

 Get a full refund if you received a counterfeit product

1. How can I ensure the products I purchase are genuine?

On you can find many sellers who offer Guaranteed Genuine products.


2. What other protections can I get for products that are not genuine?

All Guaranteed Genuine products have been verified by Markedcardsshop. Should you still receive a counterfeit product, you will get a full refund (shipping costs included).

Tip: The best way to protect your purchase is to carefully check the seller' s feedback from his buyers and product description before ordering.